Changes: Why/What

Starting March 30, making auction-style listings free and dramatically reducing fixed price fees in the U.S. With two new pricing packages, selling on eBay will be simpler than ever for sellers of all sizes. Here’s a summary:

Lowest rates ever for U.S. sellers to build their businesses on eBay

For sellers who list items occasionally, sellers can try new “eBay Everyday” rates. Auction-style listings with a start price of 99 cents or less will be free (up to 100 listings per month). When an item sells, the seller will pay a flat final value fee of 9 percent of the sale price – and never more than $50. If an item doesn’t sell, the seller pays nothing.

For sellers who list often, new “eBay Stores” subscription rates offer listing for as little as 3 cents for 30 days, a 90 percent reduction over current rates. All eBay Stores rates will offer full search exposure on fixed price listings. With the new pricing a seller with 250 listings per month would save $80 or $960 a year.

Sellers who want to determine which pricing option will work best for their listings when the changes take place in March can use eBay’s Fee Illustrator.

New eBay Buyer Protection program covers nearly all purchases shoppers make on ebay.com

Along with the simplified pricing changes, eBay announced that it has introduced eBay Buyer Protection, which will bring an unprecedented level of customer support and trust to the world’s largest online marketplace.

Through eBay Buyer Protection – which eBay has been piloting over the last year – buyers will have access to customer support specialists seven days a week, as well as a money-back offer for most purchases should in the rare event that something goes wrong.

eBay Buyer Protection covers items paid with PayPal or any other approved payment method. This program, along with Vehicle Protection Program and Business Equipment Protection Program, covers almost every item purchased on eBay.com. Customers can see the specific coverage for an item on the “view item” page or can read more here.